Privacy policy

Privacy Policy for PixalMart

At PixalMart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services, including purchasing themes, templates, AI workflows, and scripts.

By using our Services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to provide and improve our services to you.

A. Personal Information (PII)

We collect this information when you register, make a purchase, or contact us:

• Contact & Account Data: Your name, email address, billing address, and phone number.
• Transaction Details: Information about the products you buy (themes, scripts, etc.), purchase date, and license details.
• Payment Information: Payment details are handled securely by third-party payment processors (like PayPal or Stripe) and are not stored on our servers.

B. Non-Personal Information

This data does not directly identify you and is collected automatically when you visit our site:

• Usage Data: Your IP address, browser type, device type, operating system, pages you visit, and time spent on our site.
• Analytics: Data used to track site performance and user behavior to improve our product offerings.

2. How We Use Your Information

We use the collected information for the following key purposes:

• Service Delivery: To process your orders, deliver the digital products (themes, scripts) you purchase, and manage your account and licenses.
• Improvement: To analyze how our Services are used so we can improve our website, product catalog, and security.
• Communication: To send you updates regarding your orders, security alerts, and promotional emails (which you can opt-out of at any time).
• Support: To respond to your customer service requests and provide technical assistance.
• Security: To detect and prevent fraudulent transactions and unauthorized access to your account.

3. Data Protection and Security

We use strong security measures to protect your data from unauthorized access or disclosure:

• Encryption: We use Secure Socket Layer (SSL) technology to encrypt your data during transmission.
• Restricted Access: Your Personal Information is only accessible by a limited number of employees who have special access rights and are required to keep the information confidential.
• Regular Scanning: We perform regular security checks and malware scans to maintain a safe environment.

4. Use of Cookies

Yes, we use cookies. Cookies are small text files stored on your device. We use them to:

Functionality: Remember items in your shopping cart and your preferences.

Performance: Help us understand website traffic and interaction so we can offer better experiences in the future.

You can choose to turn off all cookies in your browser settings. However, turning off cookies may disable some features of our Services.

5. Sharing Your Information (Third-Party Disclosure)

We do not sell, trade, or otherwise transfer your Personal Information to outside parties for their marketing purposes.

We only share data with trusted third parties who help us operate our website and run our business (e.g., payment processors, email service providers). These parties are required to keep your information confidential.

6. Your Rights (GDPR & CCPA Compliance)

We respect your rights regarding your personal data. You have the right to:

Access: Request a copy of the personal data we hold about you.

Correction: Ask us to correct any inaccurate or incomplete data.

Deletion (Right to be Forgotten): Request that we delete your personal data from our records.

Opt-Out: Stop receiving marketing communications from us at any time by clicking the "unsubscribe" link in the emails.

How to Exercise Your Rights: You can usually change most of your data by logging into your account. For deletion or access requests, please contact us directly via email.

7. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please feel free to contact us:support@pixalmart.com